The game will have a screen where the Live Ops team can message the players.

These messages can provide information about changes in balance, news, and even special rewards.

For example, if a player reports a problem with their account, we can give some hard currency for the inconvenience while or after fixing the problem, increasing product value and engagement.

This screen shows a list of the current messages. If the message has a reward, it can be seen on the list. When the player clicks on a message, it opens a popup with the complete message and a button to claim reward if necessary.

The inbox screen has a button to claim all the rewards without open each message individually.